How to Change a Room
What do you do when you walk into a situation where the deck is stacked against you? This happened to me a few weeks back when I was delivering a keynote for a health care organization. Right before I was to go onstage, the organization gave a moving tribute to Brenda, the long-standing and much-beloved Executive Director who recently passed away. Nearly everyone in the room knew Brenda. They loved her. They missed her dearly. It was the first conference without her, and her