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Don't Let 'Em Douse Your Flame

"Complete waste of time"

That's what one attendee recently wrote on an eval form about my keynote.


Never mind that 96% of the attendees said they were Extremely Satisfied with my program. I obsessed over the ONE who was Very Dissatisfied: Mr. or Ms. Complete-Waste-of-Time.

Why is it so hard not to take that kind of so-called criticism personally? I mean, seriously?! All 60 minutes of my "energizing", "hilarious", "charming" and "highly interactive" program that improves your productivity and performance is a COMPLETE WASTE OF TIME?